Privacy Policy

Last updated: December 7, 2025

Introduction

At Crimson Crust, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pizza delivery services.

Information We Collect

Personal Information

When you place an order or contact us, we collect:

  • Name and contact information (email, phone number)
  • Delivery address
  • Payment information (processed securely through third-party payment providers)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your pizza orders
  • Communicate with you about your orders and deliveries
  • Respond to your inquiries and provide customer support
  • Improve our menu, services, and website experience
  • Send promotional offers and updates (with your consent)
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Delivery partners, payment processors, and technology providers who help us operate our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Withdraw consent for marketing communications
  • Request deletion of your information (subject to legal requirements)

Cookies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Crimson Crust
45 Tiong Bahru Road, #02-12, Singapore 168737
Email: [email protected]
Phone: +65 6234 5678